FAQ
These FAQs provides insights about us
What services does your design agency offer?
We specialize in website development, mobile app development, AI projects, Chat-bot development, Search Engine Optimization, e-Commerce solutions, Microsoft 365, Dynamics and Power Apps. Our team of passionate developers and IT experts are committed toward providing top-tier solutions.
What industries or types of clients do you typically work with?
We work with a diverse range of industries, including technology and software, retail and e-commerce, healthcare, finance and banking, education, manufacturing and logistics, and professional services. Our expertise allows us to tailor our solutions to meet the unique needs of each sector, providing customized digital solutions that drive success and innovation.
Do you offer free website design services?
We offer a comprehensive website design service that combines professional design with ongoing support, all wrapped into a convenient monthly plan. Here's what you get:
- Full Website Design: We handle everything from initial concept to final launch, creating a website tailored to your specific needs and goals.
- Domain and Hosting Included: Don't worry about technical details. Your plan includes both domain name registration and reliable hosting.
- No Upfront Design Fees: Instead of a large initial investment, our design costs are integrated into your monthly payments, making it easier to get started.
- Continuous Updates and Maintenance: Your website stays current and performs optimally with our ongoing support and regular updates.
- Flexible Commitment: Pay month-to-month for as long as you want your website to remain active and maintained. You're not locked into a long-term contract.
- Professional Support: Our team of experts is always available to address your needs and ensure your online presence remains strong.
Can you provide examples of your previous work/portfolio?
Certainly! You can view examples of our previous work and explore our portfolio by visiting this link. Feel free to reach out if you have any questions or need more details!"
What is your design process like?
Our design process is both collaborative and systematic. We begin by deeply understanding your goals and requirements through detailed discussions. Based on this, we develop a comprehensive project plan and create initial wireframes and design concepts. After finalizing the designs with your input, our team moves into the development phase, bringing the design to life with a focus on functionality and performance. We then conduct thorough testing to ensure everything works seamlessly before launching the project. Post-launch, we offer ongoing support and maintenance to keep the project running smoothly. Throughout the process, we prioritize clear communication to ensure that the final product aligns perfectly with your vision and objectives.
How do you handle revisions and feedback during a project?
We handle revisions and feedback with a flexible and collaborative approach. Throughout the project, we actively encourage and value your input to ensure the final product aligns with your vision. After presenting each stage of the project, we gather your feedback and make necessary adjustments. We maintain open lines of communication to address any concerns promptly and incorporate your suggestions effectively. Our goal is to ensure that you are satisfied with every aspect of the project and that the final outcome meets your expectations.
Do you offer ongoing support after project completion?
Yes, we offer ongoing support after project completion. Our commitment to you doesn’t end with the launch; we provide continuous assistance to ensure your project remains functional, secure, and up-to-date. Whether you need troubleshooting, updates, or further enhancements, our team is here to help you maintain and optimize your solution.
Can you deliver a website within 10 days or less?
While we strive to accommodate urgent requests, delivering a website within 10 days or less depends on the project's complexity and scope. We can discuss your specific needs and timeline to determine if this is feasible and ensure we meet your expectations efficiently.
Do you offer the option for in-person meetings?
We are fully remote but can accommodate in-person meetings upon request.
What sets Knack Media apart from the rest?
We blend human creativity with cutting-edge AI technologies, resulting in designs that are both innovative and data-driven. We don't just design websites; we create digital solutions that integrate seamlessly with your overall business strategy.